Website Terms & Conditions

Effective Date: September 11, 2026

Welcome to QEZLUPORAβ„’.

This website and its online store are operated by Shenzhen Shuzhijia Apparel Technology Co., Ltd.Β 

Throughout these Website Terms & Conditions, the expressions β€œQEZLUPORAβ„’,” β€œwe,” β€œus,” and β€œour” refer to Shenzhen Shuzhijia Apparel Technology Co., Ltd., where appropriate.

These Terms govern your access to and use of our website, online store, checkout services, products, customer-service features, content, and other functions made available through the website, collectively referred to as the β€œServices.”

By browsing the website, creating an account, placing an order, or otherwise using the Services, you agree to these Terms and to any policies incorporated into them, including our Privacy Policy, Shipping & Delivery Policy, and Returns, Refunds & Exchanges Policy.

If you do not agree with these Terms, please discontinue use of the Services.

1. Business Operator

For transparency, the online store is operated by:

Brand Name: QEZLUPORAβ„’

Legal Company Name:
Shenzhen Shuzhijia Apparel Technology Co., Ltd.

Business Address:
Room 801, Building B, Yinger Fashion Group Headquarters Building,
No. 9 Langfeng Road, Xinshi Community, Dalang Subdistrict,
Longhua District, Shenzhen, Guangdong, China

Customer Support Email:
service@qezlupi.com

Customer Service Phone:
+86 136 0248 8318

QEZLUPORAβ„’ is owned and operated by Shenzhen Shuzhijia Apparel Technology Co., Ltd.

Shenzhen Shuzhijia Apparel Technology Co., Ltd. is responsible for operating this online store and providing customer support relating to purchases made through it.

2. Eligibility to Use the Store

By using our Services, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you permit another person, including a minor under your supervision, to use this website through your device or account, you are responsible for ensuring that such use complies with these Terms and applicable law.

You may not use the Services for unlawful, fraudulent, abusive, or unauthorized purposes.

3. Information You Provide

Certain features of our store may require you to provide information such as:

  • Your name;

  • Email address;

  • Telephone number;

  • Billing information;

  • Shipping address; and

  • Other information reasonably required to complete or support an order.

You agree to provide information that is accurate, current, and complete.

You are responsible for updating relevant information where necessary so that we can properly process your order and communicate with you.

Providing false or misleading information may result in an order being delayed, declined, or cancelled where reasonably necessary.

4. Customer Accounts

Where customer accounts are available, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for activity conducted through your account unless the activity results from circumstances for which we are legally responsible.

You must not:

  • Sell or transfer your account;

  • Allow unauthorized persons to use it;

  • Attempt to access another customer's account; or

  • Use an account for fraudulent activity.

If you believe your account has been accessed without authorization, please contact us promptly at:

service@qezlupi.com

5. Product Information

We aim to present product descriptions, specifications, photographs, sizing information, prices, and other details as accurately as reasonably possible.

However, actual product appearance may vary slightly because of factors such as:

  • Screen brightness;

  • Device settings;

  • Lighting;

  • Manufacturing tolerances;

  • Product updates; or

  • Differences between production batches.

Images are intended to provide a reasonable representation of the relevant product but should not be interpreted as a guarantee that every visual detail will appear identically on every device or unit.

Nothing in this section limits consumer rights that cannot legally be excluded.

6. Product Availability

Products displayed on the website are subject to availability.

We may, where reasonably necessary:

  • Introduce new products;

  • Remove discontinued products;

  • Update specifications;

  • Limit purchase quantities;

  • Correct inventory information; or

  • Temporarily suspend the sale of an item.

Placing an item in a shopping cart does not reserve inventory.

If a product becomes unavailable after you submit an order, we may contact you regarding an alternative solution or refund any applicable amount paid for the unavailable item.

7. Placing an Order

Submitting an order through our website constitutes an offer to purchase the products listed in your checkout.

Receipt of an automated order confirmation does not necessarily mean that we have completed all order verification.

An order may be subject to:

  • Payment authorization;

  • Inventory availability;

  • Fraud-prevention review;

  • Shipping restrictions;

  • Accuracy of order information; and

  • Other reasonable fulfillment checks.

We reserve the right to decline or cancel an order where there is a legitimate reason to do so.

If payment has already been collected for an order that we subsequently cancel, the applicable amount will be refunded to the original payment method.

8. Order Review and Customer Responsibility

Before submitting an order, please carefully review:

  • Product selection;

  • Quantity;

  • Size or variation;

  • Billing details;

  • Shipping address;

  • Contact information; and

  • Final order total.

Once fulfillment has begun, we may not be able to change or cancel an order.

For additional information, please review our Shipping & Delivery Policy and Returns, Refunds & Exchanges Policy.

9. Personal Purchases and Resale

Products available through the store are generally intended for normal consumer purchases.

You may not use the Services to conduct unauthorized resale, fraudulent purchasing, inventory manipulation, or other commercial activity that interferes with normal store operation.

We may limit quantities or review unusual purchasing activity where reasonably necessary to protect customers and store operations.

10. Prices

Product prices displayed on our website may be changed from time to time.

The price applicable to your purchase is generally the amount displayed during checkout when your order is submitted, subject to correction of obvious errors.

Unless otherwise stated, additional amounts may apply for:

  • Shipping;

  • Taxes;

  • Customs duties;

  • Import charges; or

  • Other legally applicable charges.

Any applicable store-controlled charge will be displayed as part of the checkout process where required.

11. Discounts and Promotional Offers

Promotional offers may:

  • Be available for a limited period;

  • Apply only to selected products;

  • Require a promotional code;

  • Have minimum-purchase requirements;

  • Be subject to stock availability; or

  • Contain other clearly disclosed conditions.

Unless expressly stated otherwise, promotions cannot necessarily be combined.

We may correct or withdraw a promotion if it was published in error, subject to applicable consumer law.

12. Payment

Available payment options will be displayed during checkout.

You agree to provide valid and accurate payment information and confirm that you are authorized to use the selected payment method.

Payment may be processed by independent payment-service providers.

We do not ask customers to submit full payment-card numbers, PINs, or passwords through ordinary customer-support emails or messages.

For additional information, please review our Payment & Checkout Information page.

13. Payment Authorization

An order may not proceed if payment cannot be successfully authorized.

Payment may be delayed or declined because of circumstances including:

  • Insufficient funds;

  • Incorrect billing information;

  • Issuer restrictions;

  • Fraud-prevention checks;

  • Payment-provider verification; or

  • Other banking or processor requirements.

Questions about a decline by a bank or payment provider should generally be directed to the relevant financial institution.

14. Shipping and Delivery

Orders are shipped according to the delivery methods and estimated timeframes described in our Shipping & Delivery Policy.

Estimated delivery dates are not guarantees unless we expressly state otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

  • Carrier delays;

  • Customs procedures;

  • Weather;

  • Public holidays;

  • Transportation interruptions; or

  • Incomplete delivery information.

Nothing in these Terms removes any mandatory delivery rights available to consumers under applicable law.

15. International Orders

Customers purchasing from another country may be subject to local:

  • Customs requirements;

  • Import restrictions;

  • Duties;

  • Taxes;

  • Clearance fees; or

  • Other government-imposed charges.

Unless expressly included at checkout, such charges may be payable separately by the customer.

Customers are responsible for ensuring that products ordered can legally be imported into their destination jurisdiction.

16. Returns and Refunds

Eligible returns and refunds are governed by our Returns, Refunds & Exchanges Policy.

Return eligibility may depend on:

  • The date of delivery;

  • Product condition;

  • Type of merchandise;

  • Reason for the request; and

  • Applicable consumer law.

Customers should contact us before sending a return so that we can provide the appropriate instructions.

Contact:

service@qezlupi.com

Nothing in our voluntary return policy restricts statutory consumer rights that cannot legally be excluded.

17. Errors, Inaccuracies, and Corrections

Although we aim to maintain accurate information, the website may occasionally contain:

  • Typographical mistakes;

  • Incorrect pricing;

  • Inventory inaccuracies;

  • Product-description errors;

  • Promotional errors; or

  • Other unintended omissions.

We may correct inaccurate information when discovered.

Where an obvious error materially affects an order, we may contact you to provide corrected information or, where appropriate, cancel the affected transaction and issue an applicable refund.

18. Intellectual Property Rights

Unless otherwise indicated, website materials associated with QEZLUPORAβ„’, including applicable:

  • Brand elements;

  • Logos;

  • Text;

  • Graphics;

  • Photographs;

  • Product presentation;

  • Page layouts;

  • Videos;

  • Icons;

  • Design elements; and

  • Other original content

are owned by, licensed to, or lawfully used by Shenzhen Shuzhijia Apparel Technology Co., Ltd. or the relevant rights holder.

Such materials may be protected by copyright, trademark, and other intellectual-property laws.

19. Permitted Website Use

You may access and use our website for legitimate personal shopping and informational purposes.

You may not, without appropriate authorization:

  • Reproduce substantial website content;

  • Republish our materials commercially;

  • Sell or license website content;

  • Remove ownership notices;

  • Misrepresent yourself as associated with QEZLUPORAβ„’;

  • Copy protected branding for commercial use; or

  • Exploit the website in a manner that infringes intellectual-property rights.

20. Prohibited Conduct

You must not use the website or Services to:

  • Violate applicable laws or regulations;

  • Commit fraud or deceptive activity;

  • Infringe intellectual-property rights;

  • Distribute malware or malicious code;

  • Attempt unauthorized access to our systems;

  • Circumvent security controls;

  • Scrape personal information unlawfully;

  • Phish or impersonate another person;

  • Transmit abusive or unlawful content;

  • Interfere with normal website operation;

  • Manipulate payment or ordering systems;

  • Send unauthorized spam; or

  • Engage in activity that could harm our customers, systems, or business.

We may restrict access where reasonably necessary to prevent misuse.

21. Third-Party Services

Our website may rely on or provide access to third-party services, including:

  • Payment processors;

  • Delivery carriers;

  • Analytics providers;

  • Advertising platforms;

  • Website infrastructure;

  • Social-media services; and

  • Other technology providers.

Third-party services may operate under their own terms and privacy policies.

We do not control independent third-party websites and are not responsible for their separate content or practices, except where responsibility cannot legally be excluded.

22. External Links

Our website may contain links to independent third-party websites for convenience or informational purposes.

A link does not necessarily constitute endorsement.

Before providing information to or transacting with an independent website, you should review its terms, privacy practices, and security information.

23. Feedback and Suggestions

If you voluntarily send us feedback, suggestions, ideas, reviews, or other non-confidential comments regarding our products or Services, you confirm that:

  • You have the right to provide the material;

  • It does not unlawfully infringe another person's rights; and

  • It does not contain unlawful content.

We may use legitimate feedback to improve our products, Services, or customer experience, subject to applicable law and our Privacy Policy.

24. Website Availability

We aim to maintain reasonable availability of our website and Services.

However, uninterrupted access cannot be guaranteed.

The website may occasionally become unavailable because of:

  • Maintenance;

  • Updates;

  • Hosting issues;

  • Network outages;

  • Cybersecurity events;

  • Third-party service disruption; or

  • Circumstances outside our reasonable control.

We may modify, suspend, or discontinue website functions where reasonably necessary.

25. Consumer Warranties and Legal Rights

Nothing in these Terms excludes, limits, or modifies a warranty, guarantee, remedy, or consumer right that cannot lawfully be excluded or restricted.

Where mandatory consumer-protection law applies, those legal protections take priority over any inconsistent provision of these Terms.

Any disclaimer contained in these Terms applies only to the maximum extent permitted by applicable law.

26. Disclaimer of Website Information

We aim to provide useful and accurate website information, but general website content may not always be complete, current, or appropriate for every individual circumstance.

Except where prohibited by law, we do not guarantee that:

  • The website will always be uninterrupted;

  • Every technical error will be immediately corrected; or

  • Every third-party service will remain continuously available.

Product-specific rights remain subject to applicable consumer law.

27. Limitation of Liability

To the maximum extent permitted by applicable law, Shenzhen Shuzhijia Apparel Technology Co., Ltd. will not be liable for losses that are:

  • Indirect;

  • Incidental;

  • Consequential;

  • Unforeseeable; or

  • Unrelated to a reasonably foreseeable consequence of our breach.

This limitation does not apply where liability cannot legally be excluded or limited.

Nothing in these Terms limits liability for matters for which exclusion would be unlawful.

28. Customer Responsibility for Misuse

Where permitted by law, you may be responsible for reasonably foreseeable losses caused by your unlawful misuse of the Services or material violation of these Terms.

Nothing in this provision creates liability beyond that allowed by applicable law.

29. Suspension or Termination of Access

We may restrict or suspend access to certain Services where reasonably necessary because of:

  • Fraud;

  • Security concerns;

  • Unlawful conduct;

  • Serious misuse;

  • Repeated violations of these Terms; or

  • Actions that threaten the integrity of the website.

Termination of website access does not eliminate rights or obligations that accrued before termination.

30. Privacy

Personal information collected through the website is handled in accordance with our Privacy & Data Protection Policy.

That Policy explains matters including:

  • Categories of information collected;

  • Purposes of processing;

  • Service-provider disclosures;

  • Cookies and similar technologies;

  • Marketing preferences; and

  • Privacy rights that may apply to customers.

Please review that Policy before submitting personal information.

31. Governing Law and Mandatory Consumer Protections

These Terms are governed by the laws applicable to the operation of Shenzhen Shuzhijia Apparel Technology Co., Ltd., subject to any mandatory consumer-protection laws that apply based on the customer's location.

Nothing in these Terms is intended to deprive a consumer of rights or protections that cannot lawfully be waived under the laws applicable to that consumer.

Where a dispute arises, the parties should first attempt to resolve the matter through reasonable communication.

Customers may contact us at:

service@qezlupi.com

Any dispute that cannot be resolved informally will be handled before a court or other competent authority with jurisdiction under applicable law.

32. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the extent reasonably necessary to make it enforceable where permitted.

The remaining provisions will continue to apply.

33. No Waiver

If we do not immediately enforce a provision of these Terms, this does not necessarily mean that we waive the right to enforce it later.

Any waiver must comply with applicable law.

34. Entire Agreement

These Terms, together with the policies and notices expressly incorporated into them, form the agreement governing your use of the relevant Services.

Related store policies may include:

  • Privacy & Data Protection Policy

  • Payment & Checkout Information

  • Shipping & Delivery Policy

  • Returns, Refunds & Exchanges Policy

If a specific policy contains rules addressing a particular subject, that policy should be read together with these Terms.

35. Changes to These Terms

We may revise these Terms periodically to reflect changes in:

  • Our Services;

  • Store operations;

  • Technology;

  • Payment or fulfillment processes;

  • Legal requirements; or

  • Business practices.

The updated version will be published on this page with a revised Effective Date.

Changes will apply from the date indicated, subject to applicable legal requirements.

36. Contact Information

Questions about these Terms or the operation of the QEZLUPORAβ„’ online store may be directed to:

QEZLUPORAβ„’ Customer Support

Legal Company Name:
Shenzhen Shuzhijia Apparel Technology Co., Ltd.

Business Address:
Room 801, Building B, Yinger Fashion Group Headquarters Building,
No. 9 Langfeng Road, Xinshi Community, Dalang Subdistrict,
Longhua District, Shenzhen, Guangdong, China

Customer Support Email:
service@qezlupi.com

Customer Service Phone:
+86 136 0248 8318

QEZLUPORAβ„’ is owned and operated by Shenzhen Shuzhijia Apparel Technology Co., Ltd.