Privacy & Data Protection Policy

Last Updated: September 11, 2026

This Privacy & Data Protection Policy explains how QEZLUPORA™, operated by Shenzhen Shuzhijia Apparel Technology Co., Ltd., collects, uses, stores, and discloses personal information when you visit our online store, place an order, communicate with us, or otherwise use our website and related services.

For purposes of this Policy, “QEZLUPORA™,” “we,” “us,” and “our” refer to Shenzhen Shuzhijia Apparel Technology Co., Ltd., unless the context indicates otherwise.

By accessing or using our website, you acknowledge that your personal information may be handled as described in this Policy.

1. Who Operates This Website

Brand Name: QEZLUPORA™

Legal Company Name: Shenzhen Shuzhijia Apparel Technology Co., Ltd.

Business Address:
Room 801, Building B, Yinger Fashion Group Headquarters Building,
No. 9 Langfeng Road, Xinshi Community, Dalang Subdistrict,
Longhua District, Shenzhen, Guangdong, China

Customer Support Email:
service@qezlupi.com

Customer Service Phone:
+86 136 0248 8318

QEZLUPORA™ is owned and operated by Shenzhen Shuzhijia Apparel Technology Co., Ltd.

The company is responsible for operating the QEZLUPORA™ online store and for handling personal information collected in connection with the store, subject to applicable law and the services provided by our technology and payment partners.

2. Information We May Collect

The information we collect depends on how you interact with our website and services.

Information You Provide Directly

When you place an order, create or use an account, contact customer support, subscribe to communications, or otherwise interact with us, we may collect information such as:

Full name
Email address
Telephone number
Shipping address
Billing address
Order and purchase information
Account information
Customer-service correspondence
Product preferences
Information you voluntarily provide to us

Please avoid sending unnecessary sensitive information through ordinary customer-service communications.

Order and Payment Information

When you make a purchase, certain payment-related information is required to complete the transaction.

Payment information may be collected and processed directly by the payment gateway, card processor, PayPal, financial institution, or other payment provider available during checkout.

We do not ask customers to send complete payment-card numbers, PINs, passwords, or similar payment credentials by email or text message.

Our access to complete payment credentials may be limited by the payment services used to process your transaction.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website platform or service providers.

This may include:

IP address
Browser type
Device type
Operating system
General location derived from technical information
Referring website or source
Pages viewed
Time spent on the website
Click and navigation activity
Shopping-cart activity
Website interactions
Cookie and similar technology identifiers

This information may help us maintain website functionality, understand site performance, prevent misuse, and improve the shopping experience.

3. Why We Use Personal Information

We may use personal information for legitimate business and operational purposes, including the following.

Order Fulfillment

We may use your information to:

Receive and process orders
Verify order details
Process or facilitate payment
Arrange shipment and delivery
Provide order confirmations
Send shipping or delivery updates
Process returns or refunds
Resolve order-related problems

Customer Support

Information may be used to:

Respond to questions
Locate customer orders
Handle delivery concerns
Review return or refund requests
Resolve product-related issues
Respond to complaints
Provide other requested assistance

Store Operation and Improvement

We may process information to:

Operate and maintain our website
Improve site functionality
Understand how customers use our store
Identify technical problems
Improve navigation and checkout
Develop or improve products and services

Security and Fraud Prevention

Information may also be used to:

Protect customer accounts
Detect suspicious activity
Prevent fraudulent transactions
Investigate misuse of our services
Protect our website, customers, and business
Enforce applicable terms and policies

Marketing and Communications

Where permitted and, where required, with your consent, we may use contact information to send:

Product news
Store announcements
Promotional messages
Special offers
Other marketing communications

You may unsubscribe from promotional emails by using the unsubscribe mechanism included in the message or by contacting us.

Transactional communications relating to an existing order may still be sent when necessary.

4. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies can help provide essential website functions and understand how visitors interact with the store.

Depending on your location and available website settings, cookies may fall into categories such as:

Essential Cookies

Used for functions such as shopping-cart operation, account access, checkout, security, and website navigation.

Analytics Cookies

Used to understand website traffic, visitor behavior, and website performance.

Preference Cookies

Used to remember certain settings or preferences.

Advertising Cookies

Where used, these technologies may help measure advertising performance or provide advertising that may be more relevant to users.

You may be able to manage cookies through your browser or through cookie controls made available on our website.

Disabling certain cookies may affect the operation of some website functions.

5. When Information May Be Shared

We may disclose limited personal information to third parties when reasonably necessary to operate our online business.

These parties may include:

Website and e-commerce platform providers
Hosting and infrastructure providers
Payment processors
Banks and financial-service providers
Shipping and logistics providers
Order-fulfillment partners
Customer-support providers
Analytics providers
Advertising or marketing service providers
Fraud-prevention and security providers
Professional advisers
Government authorities where legally required

Service providers may process information only to the extent necessary to provide their respective services or as otherwise permitted by applicable law and their own contractual obligations.

6. Advertising and Analytics Services

We may use third-party analytics or advertising services to understand website performance, measure marketing effectiveness, or support advertising campaigns.

Depending on the services enabled on our website, these providers may use cookies, pixels, device identifiers, or similar technologies.

Such providers may include services offered by companies such as Google or Meta, where those services are actively integrated into our website or advertising operations.

Their handling of information is also governed by their respective privacy policies and platform settings.

Where required by applicable law, consent or opt-out mechanisms may be made available.

7. Selling or Sharing Personal Information

We do not sell customer personal information in the ordinary sense of exchanging personal information directly for monetary payment.

However, certain advertising or analytics activities may be treated as a “sale,” “sharing,” or similar form of disclosure under privacy laws in some jurisdictions.

Where applicable law grants you the right to opt out of such processing, you may contact us or use any available privacy controls provided through our website.

8. How We Protect Information

We use reasonable administrative, technical, and organizational safeguards intended to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

Secure website connections
Access controls
Payment processing through specialized third-party providers
Restricted access to customer information
Security monitoring
Platform-level technical protections

No internet-based service or electronic storage system can guarantee absolute security.

Customers should therefore use appropriate precautions when creating accounts, choosing passwords, and communicating personal information online.

9. How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on:

Order fulfillment requirements
Customer-service needs
Accounting obligations
Tax or financial requirements
Fraud prevention
Dispute resolution
Legal obligations
Enforcement of agreements

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements and our operational practices.

10. Your Privacy Choices and Rights

Depending on where you live, applicable privacy law may give you certain rights concerning your personal information.

These may include the right to request:

Access to personal information we hold about you
Correction of inaccurate information
Deletion of certain personal information
Information regarding how your data is used
Restriction of certain processing
Withdrawal of consent where processing relies on consent
Opt-out from certain marketing communications
Opt-out from certain advertising-related processing
A copy of certain information in a portable format

Not every right applies in every jurisdiction or circumstance.

We may need to verify your identity before completing certain privacy requests.

To submit a privacy-related request, contact:

service@qezlupi.com

Please use the subject line “Privacy Request” and describe the nature of your request.

11. Marketing Preferences

You may stop receiving promotional emails at any time by:

Selecting the unsubscribe option included in an eligible marketing email; or
Contacting us at service@qezlupi.com.

Please note that opting out of marketing does not prevent us from sending necessary transactional communications, including messages concerning orders, refunds, deliveries, customer-service requests, or important policy matters.

12. Third-Party Websites

Our website may contain links to websites, services, or platforms operated by third parties.

Once you leave our website, the privacy practices of those third parties may apply.

We do not control independent third-party websites and encourage customers to review the applicable privacy notices before submitting information to them.

13. International Processing

Because our customers, service providers, logistics partners, and technology providers may operate in different countries, personal information may be processed or stored outside the country in which you live.

Where required, we take reasonable steps to use service providers and arrangements intended to provide appropriate protection for personal information in accordance with applicable requirements.

14. Children's Privacy

Our online store is intended for a general consumer audience and is not designed specifically for young children.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe a child has submitted personal information to us improperly, please contact:

service@qezlupi.com

We will review the request and take appropriate action where required.

15. Data Security Incidents

If we become aware of a security incident involving personal information, we will assess the circumstances and take reasonable steps to contain, investigate, and address the incident.

Where notification is legally required, affected individuals or relevant authorities will be notified in accordance with applicable legal requirements.

We do not promise a fixed notification period where applicable law provides a different standard or where investigation is still necessary.

16. Do Not Track and Browser Controls

Some browsers offer “Do Not Track” or similar privacy signals.

Because there is not one universally applied technical standard for all such signals, our website may not respond to every browser-based signal in the same manner.

Where legally required and technically supported, recognized privacy preference signals may be processed in accordance with applicable requirements.

You may also control cookies and certain tracking technologies through browser settings or website privacy controls where available.

17. Changes to This Policy

We may revise this Privacy & Data Protection Policy from time to time to reflect:

Changes to our services
Changes to our technology
Changes to service providers
Operational updates
Legal or regulatory requirements

When we make changes, the revised version will be published on this page and the “Last Updated” date will be changed accordingly.

We encourage users to review this Policy periodically.

18. Contact Us About Privacy

If you have questions about this Policy, your personal information, or a privacy request, please contact us using the official business information below.

QEZLUPORA™ Customer Support

Legal Company Name:
Shenzhen Shuzhijia Apparel Technology Co., Ltd.